SHIPPING AND CANCELLATION POLICY

SHIPPING POLICY

At Everestkeys.com.au, we strive to provide efficient and reliable shipping services to ensure your orders reach you in a timely manner. Please review our shipping policy to understand how we handle the delivery of your purchases:

1. Ordering and Processing:

• All orders placed on Everestkeys.com.au will be processed within 1 business day. Please note that orders are not processed on weekends or public holidays.

2. Delivery:

• Once your order has been processed, it will be dispatched for delivery according to the shipping method selected at checkout. Delivery times may vary based on your location and the shipping carrier.

3. Refund Policy:

• Refund Eligibility: We offer refunds on returns made within 30 days of receiving your order. To be eligible for a refund, the item must be returned in its original condition and packaging.
• Return Process: To initiate a return, please contact us at Info@everestkeys.com.au for return instructions and a return authorization number. Items returned without prior authorization may not be eligible for a refund.
• Non-Refundable Items: Items that are not returned in their original condition or outside of the 30-day return window will not be eligible for a refund.

4. Other Policies:

• Consumer Rights: This policy complies with Australian consumer laws. If you have any issues or concerns with your purchase that are not addressed by this policy, your rights under Australian Consumer Law will apply.

5. Contact Information:

• For any questions or concerns regarding our shipping and cancellation policy, please contact us at everestrepairs8848@gmail.com.

6. Policy Updates:

• We reserve the right to update or modify this policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy regularly.

RETURNS AND REFUNDS POLICY

At Everestkeys.com.au, we value your satisfaction and strive to provide a straightforward and transparent return and refund process. Please read our policy carefully to understand how returns and refunds are handled:

1. Return Eligibility:

• Time Frame: Returns are accepted within 30 days of receiving your order.
• Condition: To be eligible for a return, items must be in their original condition, unused, and in the original packaging. Any items that are damaged, used, or not in their original packaging may not be eligible for a return or refund.

2. Return Process:

• Initiating a Return: To request a return, please contact us at everestrepairs8848@gmail.com to obtain a Return Authorization Number (RAN). Provide your order number and details of the item(s) you wish to return.
• Shipping Returns: Once you have received your RAN, you can return the item(s) to us. You are responsible for the return shipping costs unless the item was received in a damaged or incorrect state.
• Packaging: Please ensure that the item(s) are packed securely to avoid damage during transit.

3. Refunds:

• Processing Time: Once we receive and inspect your returned item(s), we will process your refund. Refunds are typically processed within 7-10 business days from the receipt of the returned item(s).
• Refund Method: Refunds will be issued to the original payment method used for the purchase. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

4. Non-Refundable Items:

• Certain items are not eligible for return or refund, including but not limited to:
  • Items that have been used or damaged after delivery.
  • Items that do not meet the return criteria outlined above.
  • Personalized or custom-made items, unless they arrive damaged or incorrect.

5. Exchanges:

• We do not offer exchanges at this time. If you need a different item, please return the original item and place a new order.

6. Damaged or Incorrect Items:

• If you receive a damaged or incorrect item, please contact us within 7 days of receipt at everestrepairs8848@gmail.com with your order number and details of the issue. We will arrange for a replacement or a full refund, including return shipping costs.

7. Policy Changes:

• We reserve the right to update or modify this Returns and Refunds Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy regularly.

8. Contact Us:

• For any questions or concerns regarding returns and refunds, please contact us at everestrepairs8848@gmail.com.

Cookies Policy

BY CONTINUING TO UTILIZE OUR SITE AND SERVICES, YOU PROVIDE YOUR CONSENT FOR THE UTILIZATION OF COOKIES AND SIMILAR TECHNOLOGIES, AS OUTLINED IN THIS COOKIES POLICY. IF YOU DO NOT WISH TO ACCEPT THE USE OF THESE TECHNOLOGIES, PLEASE REFRAIN FROM USING THIS SITE.

Cookies

Cookies are diminutive text files that websites you visit place on your computer or mobile device. They serve to enhance your browsing experience by retaining your preferences and actions, as well as aiding us in analyzing website traffic.

Usage

Here at https://everestkeys.com.au, we employ cookies to scrutinize website traffic, amplify website functionality and user-friendliness, and bolster website security. We also incorporate third-party cookies for Google Analytics, enabling us to track and assess visits to our website, thereby obtaining valuable insights into its utilization and areas for enhancement.

Type

The cookies on our site fall into the following categories:

• Security: We utilize cookies to activate and reinforce our security features, assisting us in detecting malicious activities and violations of our Terms and Conditions.
• Performance, Analytics, Research & Advertising: Cookies play a pivotal role in accumulating insights on the performance of our website and web-based products across various locations. They also enable us to comprehend, enhance, and conduct research on our products, features, and services.

You have the option to delete cookies that are already stored on your computer by adjusting your browser settings, and you can also configure most browsers to prevent the addition of new cookies. However, please be aware that taking such actions may curtail your ability to access specific features on the website.